Introduction
A large-scale ambassador management platform built for the Neo blockchain ecosystem to automate community engagement, task verification, reward distribution, and regional ambassador operations.
Key Features
- Multi-Platform Bots: Fully automated Twitter, Telegram, and Discord bots for task verification, event tracking, and community notifications.
- Workflow Orchestration: Webhook-driven automations integrated with n8n for task processing, reward calculations, and communication pipelines.
- Real-Time Systems: WebSocket-based real-time updates alongside comprehensive email automation for onboarding, notifications, and reward updates.
- Multi-Tenant RBAC: Role-based access control for administrators, moderators, regional managers, and ambassadors, each with dedicated dashboards.
- Multilingual & Regional: Support for 7–8 languages, including English and Vietnamese, with regional performance tracking and country-specific dashboards.
Engineering & Systems
Architected a highly scalable, event-driven system integrating Twitter, Discord, and Telegram APIs. Deployed on AWS (EC2, S3, DynamoDB), absorbing a 5–6x post-launch traffic surge through infrastructure optimization and cloud scalability improvements while maintaining ~99% uptime.
Ownership & Impact
Owned engineering execution end-to-end. Scaled the platform to ~25,000 active users and processed 80,000+ task submissions within the first few months of launch, while integrating Neo blockchain functionality for direct on-chain reward claims.